- Email Ticketing
- Business rules & automations
- Advanced Rebranding
- Unlimited incoming Mailboxes
- Full CSS-level Customization
- Social Support across Twitter, Facebook
- Ticket time-tracking
- Basic reports
- Advanced reports
- Multiple SLA policies
- Multiple Business Hours
- Multiple SLA policies
- Integrations with Time Tracking
- Integrations with Invoicing tools
- Facebook in-sync app
- The Support Arcade
- Complete layout customization
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